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Getting Started

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Working together is designed to be clear, structured, and stress-free.

My onboarding process ensures we’re aligned from the start and set up for long-term success.

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1. Initial Inquiry
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Begin by reaching out via email at amydsouzabusiness@gmail.com with a brief overview of your business, goals, and the type of support you’re looking for.

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2. Strategic Review
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I’ll review your request and follow up to confirm fit, outline next steps, and recommend the most appropriate level of support. For ongoing engagements, this may include a strategy call to ensure alignment before moving forward.

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3. Onboarding & Setup
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Once we agree on the scope of work, onboarding is completed efficiently. This includes intake forms, access to required platforms, and confirmation of timelines so expectations are clear on both sides.

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4. Ongoing Partnership
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Marketing support is delivered through structured monthly retainers or a clearly defined Pay As You Grow engagement. Communication is streamlined via email, with scheduled strategy calls included where applicable. Meetings are held virtually, with in-person sessions available by appointment when appropriate.

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5. Reporting & Optimization
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Work is delivered consistently throughout the engagement, with performance insights and ongoing optimization to ensure your marketing remains aligned with your business goals.

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6. Billing & Payments
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Invoices are issued monthly for retainer-based partnerships or as outlined for prepaid engagements. Payment is due upon receipt.  Preferred method: online e-transfer. Credit card payments are available with a convenience fee.

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7.  Service Options
 
​Build / Grow / Accelerate. – Strategic, retainer-based marketing partnerships
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Pay As You Grow – Structured, prepaid support for businesses not yet ready for a full retainer

A one-time onboarding administration fee applies to new clients.

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8.  Response Times

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Emails are responded to within 24 hours. Timelines for deliverables are established in advance, with larger initiatives scoped clearly to ensure quality and consistency.

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Serving  Burlington, Hamilton, Niagara and GTA. Flexible remote or hybrid support available.

© 2026 by AMY D'SOUZA

Digital Media Marketing Consultant

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